We did 10 days hiking Poon Hill and Mardi Himal viewpoint. We found the support before our trip to be excellent: Khirlal (the office manager) was very responsive by WhatsApp and by phone, met us in Kathmandu to take us through what gear we'd need, then helped us shop around (on two different occasions!) to find good quality equipment at the right price. We completed our trek with Alina as our lead guide, and Saimon as her assistant/guide in training. The two ladies took good care of us, making sure our trek, and all our interactions in teahouses, went smoothly, and we had a really memorable trip. We went for the all inclusive package, which meant that while we probably paid a little extra, all of our transport, permits, food and accomodation was taken care of for us, which we found made everything as simple and stress free as possible.

I really had my doubts at first. I asked for a quote online and the next day I was
contacted by a sales representative. The quote came out high so the salesman
did a good job to find me a good deal